Clarity LIVE HELP – Enhancing Communication
“Government offices are noticing a rapid movement toward enhanced web communications.”
Web visitors expect multiple options for communicating with their government offices. Clarity LIVE HELP adds the ability for visitors to chat directly with customer service representatives via their computer. Live chat minimizes inbound phone calls while expediting resolutions to common questions.
- Live web help
- Session escalation
- Minimize in-bound phone calls
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